We have complied these patient forms to allow our patients the opportunity to complete the necessary paperwork prior to their appointment. These forms provide you with information relative to our office’s policies and procedures. We understand that patients have questions and concerns and hope to answer many of them in the New Patient Packet. Please read through this packet as it should be helpful in preparing you for your upcoming appointment. If after reading this you have unanswered questions, please feel free to contact us.
You can submit the completed patient forms to info@neurotexas.net or print and bring them in at your appointment. If you need help submitting a document electronically, click here.
Seven working days are necessary to complete paperwork. Medical forms cannot be completed on the day of your appointment. Do not bring forms to surgery as they can easily be misplaced. All forms must be delivered to our office.
All medical records requests must either be faxed to 1-844-331-3877 or emailed to lakeway@scanstat.com. You may also mail requests to 100 Medical Parkway, Austin, Texas 78738 ATTN: HIM. All other medical records inquiries can be emailed to lwhroi@bswhealth.org. For questions, or to check the status on your request please call 512-654-5173.
Our office is open from 8:00AM to 5:00PM daily, excluding weekends and holidays, during which time you may call to schedule an appointment or obtain information. Phone hours are from 8:30AM to 4:30PM. Patients are seen by appointment only.
Patients are seen each day in the order of their scheduled appointments. Please be on time to your appointment as we must respect the right of each patient to be seen at his/her scheduled appointment time. If you are late to your appointment in excess of fifteen minutes, we will reschedule your appointment for another clinic day.
Our physicians are surgeons and thus on-call for emergencies. Please be aware that situations beyond our control may necessitate the delay or rescheduling of your appointment. We apologize in advance. Our office staff strives to limit any inconvenience to patients and will do our best to communicate any changes to your appointment with as much notice and courtesy as possible.
We understand that at times patients may have a need to cancel or reschedule an appointment. We will happily accommodate your scheduling needs. Please call our office at least 24 hours prior to your appointment date and time so we may offer your slot to another patient.
Contact us today to schedule your consultation appointment.
